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Privacy Policy

Chargeto Go B.V., located at Hamburgstraat 5a 7575 EG Oldenzaal, is responsible for processing personal data as set out in this privacy statement.

Contact details:

  • https://www.chargetogo.nl/
  • Hamburgstraat 5a 7575 EG Oldenzaal
  • +31 (0) 541 296 409

Jasper Moekotte is Chargeto Go B.V.'s Data Protection Officer. He/she can be reached via jasper@letterpret.com

Personal data that we process

Chargeto Go B.V. processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data that we process:

  1. First and last name
  2. E-mail address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at jasper@letterpret.com, then we will delete this information.

For what purpose and on what basis do we process personal data

Chargeto Go B.V. processes your personal data for the following purposes:

  1. Handling your payment
  2. To be able to call or email you if this is necessary to perform our services
  3. Informing you about changes to our services and products
  4. Chargeto Go B.V. also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

Chargeto Go B.V. does not use systems with automated decision making.

How long we keep personal data

Chargeto Go B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for personal data:

  • According to the legal minimum retention period

Sharing personal data with third parties

Chargeto Go B.V. only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Chargeto Go B.V. only uses technical and functional cookies. And analytical cookies that don't infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies that we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. This also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Chargeto Go B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to jasper@letterpret.com. To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Chargeto Go B.V. would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority. That's possible via this link.

How we protect personal data

Chargeto Go B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via our contact page or via jasper@letterpret.com

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